Seasonal Internal Exception error!

WookieMonster3

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Inactive Player
apparently Norton is running my firewall and it doesn't like Javaw.exe running since last night. rebooted, flushed my dns. nothing works. I get in for about 20 seconds then get booted again. I can get on other multiplayer servers. when I try hangout it says Internal Exception java.IO.IOException an existing connection was forcibly closed by the remote host.
 
apparently Norton is running my firewall and it doesn't like Javaw.exe running since last night. rebooted, flushed my dns. nothing works. I get in for about 20 seconds then get booted again. I can get on other multiplayer servers. when I try hangout it says Internal Exception java.IO.IOException an existing connection was forcibly closed by the remote host.

it happens occasionally to all the USA members, apparently it eventually goes away if you keep trying to join for a few days. \o/
 
I'll paste my earlier comment to John -

Internal exception java.io.ioexception is usually caused by the server waiting too long for the client ( the game on your PC) waiting for a reply.

A few others in parts of the USA have had this problem. It's happened before with US members. It's caused by some routing problem on the path 'tween you and the server. Sometimes a contract problem between peers, an undersea cable in maintenance etc. Often the issue simply goes away.

Sadly there is little that we can do. I suggest you restart your router/modem, this sometimes (rarely!) forces a new route. Also flush your DNS (google it) and restart your PC.

Finally try changing your DNS ( google that too!), flush and restart PC. Alternative DNS include:

https://www.opendns.com IP at bottom of page.

Or

https://www.cloudflare.com/learning/dns/what-is-1.1.1.1/

Good luck as you usually will have to wait for it to sort itself out!
 
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I have been having the exact same issue. Connection reset by peer over and over.. :( Will try and restart the router though not getting my hopes up on that.. thanks for the tips though, Marko..
 
This has been happening to me since the server was updated - very rarely had the issue before (ie once a month). Now it takes six to ten tries to get into the server every time I log in - and when I do the lag is terrible.
Nothing has changed on my end or the server except for the 1.15 update. It's got to be something in the code - all of our internet connections crossing the ocean didn't suddenly go bad or are failing this much for this long...I guess we have to wait for Mojang to fix their client (lol).
 
T- all of our internet connections crossing the ocean didn't suddenly go bad or are failing this much for this long...I guess we have to wait for Mojang to fix their client (lol).

They do and can, often. That may or may not be the issue :cool: It could be the code, it could be the price of fish!

EZ changed his DNS and it seemed to help, please try it as I suggested above and see what happens.
 
TL;DR: I'm aware of the problem, I know it's frustrating, I'm on it.

Unfortunately as much as I'm always happy to jump on the "Let's Blame Mojang" bandwagon (and let's face it, it is usually their fault), it just doesn't stand up in this case.

The issue is only affecting people who are geographically distant from the server location in Falkenstein. If the issue was 1.15 we would all (or at least randomly) be having the same issue. @Gwydz You're also describing lag, but when you were on last night the server wasn't even remotely lagged, full 20 TPS, which is actually pretty impressive considering we had a few folk on.

The java error you're all reporting is related to latency, when latency is high you get all kinds of issues exactly as we're seeing just now. High latency feels like lag. Someone was on last night or the day before reporting latency in the 1000's of ms, which is really unusable. As a comparison my latency peaks about 40ms, some of the others are reporting 20ms. Those folk in Germany might even be in single figures.

So the long and short of it is we can basically blame the server host. Now it's not *really* their fault, it will be related to their international connections (most likely EU->US), or peering. Whilst we didn't change providers when we launched on 1.15, we did change servers, and it's possible that means we're in a different rack/building within the data centre. It's entirely possible that small change connected us to a different router, configured to use different upstream peering.

The problem is, I can't choose any options relating to this when I order a server. Their deployment system finds a chassis that matches the server spec I've asked for, and assigns it. As such, ordering another server is a gamble, it could fix the issue, it might make it worse...

My thoughts at this time are that I look to move the server to a UK provider, which will almost certainly mean London based. The huge advantage this carries is that London is incredibly well connected to the world and gives us the best chance of sorting the problem.

The issue is cost (and my time, I guess). It will likely add about £30-40 to the monthly costs to do this and whilst that isn't a massive amount of money, the donations have tailed off a little recently and would likely mean Barry and I have to start making up the difference. It also means we'll likely have to commit to a 12 month contract, but that's for us to work out if we're comfortable with that.
 
I think moving servers is a last resort - because of your point about time and money.
I think everyone having issues (myself included) should do what Marko suggested and report back on the results. If it fixed the issue for a majority of users, don’t bother moving the server.
I tried logging real quick before work this morning at 5am EST while there were 7 or so people online. It took a bit for chests to open, but I wasn’t kicked off immediately. I didn’t do anything to test lag, but it was much better than the issues I have when 15+ people are online.
 
I too had an easier time of logging first thing EST. I agree to wait for results, but still think we should look at a long term fix of moving the server to London. I can't think I'm the only one that would help with the cost.
 
My preference, even aside from this issue, would be to move us back to the UK if it's financially possible to do. There is little doubt that the connection will be better for all of us given the peering available. It's just a question of cost.
 
I'll try resetting my router once again and hope that it clears up in the near future. But i am 100% on board for switching to a London based provider long term. I agree with Pulga in that we cant be the only 2 that would help with extra donations. I planned on giving $20 this Friday but could make it semi-regular if it meant a more stable connection all of the time. Thanks for being rockin' admins y'all. :)
 

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